Legal
Drafts pending counsel review – shown so you can see each commitment we make.
See CommonWise Work Start a pilotAI Acceptable Use Policy
Prohibited uses of AI features (e.g. legal determinations without review, discriminatory decisions).
AI Terms
How AI features work, their limits, human review and responsibility for decisions.
Acceptable Use Policy
What users may and may not do with the CommonWise AI service.
Accessibility Statement
Our accessibility commitment (WCAG 2.2 AA target), known limitations and how to report a barrier.
Canadian Privacy Supplement (PIPEDA & Québec Law 25)
Additional terms for Canadian associations: privacy officer, consent, cross-border transfers, breach records and individual rights.
Cookie Policy
Which cookies and similar technologies the website and app use, and how to control them.
Data Export & Portability
How associations export their documents, records and data, including at termination.
Data Processing Addendum
Terms under which CommonWise AI processes personal information on behalf of associations (processor/service-provider terms).
Data Retention Policy
How long each category of data is retained and how it is deleted.
Master Subscription Agreement & Terms of Service
The agreement between CommonWise AI and subscribing associations: subscriptions, fees, term, acceptable use, warranties, liability and termination.
Privacy Policy
What personal information CommonWise AI collects, why, how long it is kept, who it is shared with and how to exercise your rights.
Recording & Transcription Notice
How meeting recordings and AI transcription work, consent and retention.
Responsible AI Statement
Our principles: humans decide, answers cite sources, sensitive actions always need approval, every AI action is logged.
Security Statement
How we protect data: tenant isolation, encryption in transit, access controls, audit logs and incident response.
Service Level Agreement
Availability targets, support response times and service credits.
Subprocessors
Third parties that process customer data on our behalf, what they do and where.
Voice & SMS Terms
Terms for texting and calling HOA IQ: consent, message frequency, STOP/HELP, carrier rates.
Vulnerability Disclosure Policy
How security researchers can report vulnerabilities and what we commit to in return.
Less managing. More living.
PRODUCT
HOA IQ
Financial review
Vendors & check-in tags (NFC)
Reserves & assets
Meetings & governance
Community engagement
Conditions & emergencies
Connected devices
WHO IT'S FOR
Boards
Residents
Management companies
Vendors
FREE RESOURCES
Guides
Deadline calculator
Rules by state & province
Reserve quick check
Newsletter generator
What's new
LEGAL
Terms (MSA)
Privacy
DPA
Cookies
Acceptable use
AI terms
AI acceptable use
Responsible AI
Security statement
Subprocessors
Data retention
Data export
Accessibility
Vulnerability disclosure
Recording & transcription
Voice & SMS terms
Service level agreement (SLA)
Canadian privacy
COMPANY
Why CommonWise
Trust & security
Integrations
FAQ
Resources
Sample newsletter
ROI calculator
Narrated demo